FAQs
Have questions? We understand.
We know that starting social media marketing for your restaurant can feel overwhelming, and it’s normal to have questions.
This FAQ is here to give you clear answers and helpful guidance so you can feel confident every step of the way.
If you haven’t already, take a look at our
Onboarding Process
to see how we guide you from start to finish.
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Not at all. While we’re happy to meet London-based clients in person, we work with restaurants across the UK (and beyond) via Zoom, phone, and email.
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Simply get in touch through our contact form here or send us a DM via Instagram: @thecontentjade and we’ll arrange a time that works for you. You’ll also get a short guide to help you prepare so our conversation is as useful as possible.
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Absolutely. We can set up accounts for you, ensuring they’re optimised with the right visuals, descriptions, and settings from day one.
Getting Started
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Our pricing depends on the services you choose and the level of support your restaurant needs. Everything is tailored, so you’ll receive a transparent, detailed quote in your proposal with no hidden extras.
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Yes, we require a minimum commitment of three months (not including Additional Services) . This gives enough time to see results from your social media strategy, as building momentum takes consistency.
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Never. We believe in clear, upfront pricing. If additional services are needed, like a content day, we will discuss these with you in advance so you can make an informed decision.
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That’s absolutely fine. We know your needs can evolve, so you can upgrade or adapt your package as your restaurant grows or priorities shift.
Costs and Packages
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Your strategy is built around your restaurant’s story, goals, and audience. We use what we learn from the Discovery Call, combined with our expertise in storytelling-led content, to create a tailored plan.
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It depends on the services you choose. We can create content, manage your accounts day-to-day (including scheduling and posting), and provide reporting. Some clients prefer full management, while others just want content creation. We’ll discuss what works best for you.
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We specialise in ongoing support because consistency is key to growing a strong social media presence. That said, if you’re looking for a one-off project like a launch campaign or a special event, we can discuss what’s possible.
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We focus on the platforms that matter most for restaurants usually Instagram, Facebook, and TikTok. If your audience is active elsewhere, we’ll adapt your strategy to fit.
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We can work with what you already have, guide you on capturing content yourself, or organise a content day depending on your needs and budget. Great visuals are essential for restaurants, so we’ll make sure you’re covered.
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Yes. While we specialise in restaurants, our approach works beautifully for cafés, bakeries, wine bars, and other hospitality businesses.
Services and Strategy
Results and Support
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Results vary depending on your goals, but typical outcomes include stronger engagement, more followers, and most importantly more customers walking through your doors.
Social media is about building relationships, and we’ll track both short- and long-term impact.
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You’ll never feel left in the dark. We’ll check in with you regularly, and you can share feedback during those checkpoints. That way, everything stays collaborative but manageable.
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Email is usually best, but urgent matters can also be discussed via phone. We’ll confirm communication preferences with you during onboarding
Have questions or ready to get started?
Click the button below to get in touch. Whether you want to chat through your questions or book your Discovery Call, we’re here to help and would love to hear from you.